Last updated: July 2025

Coachman Defenders ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website, www.coachman-defenders.co.uk (the “Site”).

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, or postal address (when you fill out a contact form or request info).
• Vehicle Interest Data: Information about specific vehicles or services you're interested in.
• Website Usage Data: IP address, browser type, operating system, referring URLs, page views, and time spent on our Site (via cookies and analytics).
• Communication Records: Emails, messages, or call logs related to enquiries or support.

We use your information to:

• Respond to your enquiries or requests
• Send updates or information you’ve requested (e.g. available vehicles or new builds)
• Improve our website and customer experience
• Carry out our obligations from any agreements
• Send occasional marketing emails (only if you’ve opted in)

We use cookies to improve user experience and monitor website performance through services like Google Analytics. You can control cookie preferences through your browser settings.

We process personal data under the following lawful bases:

• Consent: When you submit forms or sign up for emails
• Contract: To fulfil a vehicle enquiry, sale, or consultation
• Legitimate interest: To improve services and understand visitor behavior

We do not sell or rent your data to third parties. We may share limited data with:

• Service providers (like website hosting or CRM tools)
• Legal or regulatory bodies when required

All third parties are required to respect the security of your personal data.

Your data is securely stored using encrypted services and is only accessible to authorized personnel. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• The right to access personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request erasure of your data
• The right to object to or restrict processing
• The right to data portability

To exercise your rights, email us at info@coachman-defenders.co.uk

Our site may include links to third-party websites (e.g. YouTube, Instagram). We are not responsible for their privacy practices or content.

We may update this policy from time to time. All changes will be posted on this page with an updated “Last updated” date.

If you have any questions or concerns about this Privacy Policy, please contact:

Coachman Defenders
Cholderton Estate, Wiltshire, UK
📧 info@coachman-defenders.co.uk